topic Re: Sky WIFI max Hub in Broadband

Sky WIFI max Hub

Gaz_ — Tue, 21 Jan 2025 20:04:25 GMT

So, I've got the new white WiFi max hub, setup fine with 2 mini boxes, no problems...

issue is my ring camera is showing poor signal, but put in my old hub it shows good signal ? Am I missing something here.

another question is, the WiFi max, I've 2 x old boosters what will connect to the max hub, how would I know if there working properly, now I did a test and when I set up a mini boxes and it said go the the nearest device I chose the older WiFi booster, it obtained an IP and worked fine... but only draw back is the ring cameras have extremely poor signal.

any suggestions

Re: Sky WIFI max Hub

Chrisee — Wed, 22 Jan 2025 08:26:29 GMT

@Gaz_ with the old hub your Sky Q boxes and boosters acted as wifi extenders which thry dont with the new hub which probably explains why the ring camera stopped working as it connected via one of the Q boxes.

The old boosters cannot be used to extend the new hub's wifi but can have use to ensure the connection between the main Q box and the Q minis work. To extend your the hub's WiFi you nedd matched pods that can come as part of the WiFi Max bundle see https://www.sky.com/help/articles/hub-lights-explained-start

Re: Sky WIFI max Hub

Lisa2378 — Wed, 29 Jan 2025 15:01:06 GMT

Not helpful

Re: Sky WIFI max Hub

Chrisee — Wed, 29 Jan 2025 15:31:29 GMT

@Lisa2378 if you want help,please post some details of your problem.