topic Re: Moving out of country in Broadband

Moving out of country

Gunasekaran — Mon, 20 Jan 2025 21:47:42 GMT

Hello All,

I am moving out of country because of unforseen circumstances and mostly don't think will return back in near future. I would like to close the Broadband Account.

Re: Moving out of country

caesarome — Mon, 20 Jan 2025 21:50:13 GMT

@Gunasekaran

As we are customers here and as long as you re not in a contract then you will need to call Sky to give them your 14 days notice to cancel your service.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Moving out of country

TimmyBGood — Mon, 20 Jan 2025 22:29:02 GMT

@Gunasekaran

And if you are still within a minimum term then you're probably going to have to pay an early exit penalty fee.

https://www.sky.com/help/articles-preview/charges-for-ending-your-sky-contract-early-t2

Re: Moving out of country

Daniel0210 — Tue, 21 Jan 2025 06:18:02 GMT

@Gunasekaran
Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period so allow yourself time to receive that and to post it back. Remember to keep any proof of posting indefinitely.