topic Re: tv lagging and slow in Broadband

tv lagging and slow

KirstyJones — Sun, 19 Jan 2025 15:48:01 GMT

I have moved the tv onto the back wall of the kitchen and now it's lagging and slow constantly. I can only assume the signal isn't reaching the tv anymore as it is the furthest point from the router. it's not a large hosue just average size though, would the distance be the issue?

Re: tv lagging and slow

Greenfingers001 — Mon, 20 Jan 2025 10:48:03 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: tv lagging and slow

Tom-W19 — Wed, 22 Jan 2025 13:53:32 GMT

Hi there

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.