topic Poor WiFi in Broadband

Poor WiFi

Jessica70 — Sun, 19 Jan 2025 12:38:02 GMT

Wifi is very poor upstairs constantly lagging and kicking my son off games when he's the only one using it in the house I've tested the connection and it says it's good but it very poor can something be done about this as before I signed up with sky broadband I explained the problems I was having with previous suppliers and was reassured this wouldn't happen with sky fibre and I've had nothing but trouble with it

Re: Poor WiFi

Tom-W19 — Mon, 20 Jan 2025 09:33:53 GMT

Hi @Jessica70

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147