topic New order in Broadband https://helpforum.sky.com/t5/Broadband/New-order/m-p/4885554#M459675 <P>Hi,</P><P>&nbsp;</P><P>I've made the switch to Nowtv (Sky) &nbsp;on uswitch today 18/1/2025. They sent me an email to call a number which is a bot which then directs me to using the online chat help which doesn't understand that I received an email to contact Sky!&nbsp;<BR /><BR /></P><P>seems a bit rubbish already. If they need to talk to me why they can't direct me to a human straight away or at least give me that option on the phone number.&nbsp;<BR /><BR /></P><P>anyone got an idea of a number I can use or what to do?&nbsp;<BR /><BR /></P><P>Any help would be greatly appreciated.&nbsp;</P> Sat, 18 Jan 2025 16:07:19 GMT TA90 2025-01-18T16:07:19Z New order https://helpforum.sky.com/t5/Broadband/New-order/m-p/4885554#M459675 <P>Hi,</P><P>&nbsp;</P><P>I've made the switch to Nowtv (Sky) &nbsp;on uswitch today 18/1/2025. They sent me an email to call a number which is a bot which then directs me to using the online chat help which doesn't understand that I received an email to contact Sky!&nbsp;<BR /><BR /></P><P>seems a bit rubbish already. If they need to talk to me why they can't direct me to a human straight away or at least give me that option on the phone number.&nbsp;<BR /><BR /></P><P>anyone got an idea of a number I can use or what to do?&nbsp;<BR /><BR /></P><P>Any help would be greatly appreciated.&nbsp;</P> Sat, 18 Jan 2025 16:07:19 GMT https://helpforum.sky.com/t5/Broadband/New-order/m-p/4885554#M459675 TA90 2025-01-18T16:07:19Z Re: New order https://helpforum.sky.com/t5/Broadband/New-order/m-p/4885620#M459695 <P>Any number you call you will be faced with the bot so have you tried saying nothing when it asks you any questions ?</P> Sat, 18 Jan 2025 17:21:22 GMT https://helpforum.sky.com/t5/Broadband/New-order/m-p/4885620#M459695 caesarome 2025-01-18T17:21:22Z Re: New order https://helpforum.sky.com/t5/Broadband/New-order/m-p/4885693#M459710 <P>Cheers will give it a go tomorrow.&nbsp;</P> Sat, 18 Jan 2025 18:31:08 GMT https://helpforum.sky.com/t5/Broadband/New-order/m-p/4885693#M459710 TA90 2025-01-18T18:31:08Z