topic Re: wi fi dropping out in Broadband

wi fi dropping out

eli815 — Fri, 17 Jan 2025 12:50:14 GMT

is anyone else having problems with wi fi drop iout this morning. mine is continuously dropping off all morning, so frustrating, but obviously everytime they check it it does not happen so i'm told everything's fine which it obviously isn't. it's happening now, so will have to wait till it comes back to send this

Re: wi fi dropping out

Tom-W19 — Sat, 18 Jan 2025 12:37:36 GMT

Hi @eli815

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: wi fi dropping out

GosiAA — Sat, 18 Jan 2025 12:44:50 GMT

Mine is doing the same since yesterday morning. It's the second time within 4 months. Last time part of the BT line needed to changed.