topic Re: Rental house with no main phone point in Broadband

Rental house with no main phone point

PHemns — Fri, 17 Jan 2025 15:44:35 GMT

Hi All.

When the Builder was renovating the house before we put it out to the rental markey they destroyed the main phone point.
We dont want to take out a contract as it will be rented out, but is there a way we get the main phone point put back in?

Or is there a way to take out the contract & then transfer it to the new people living there?
all new to this sorry.

Thanks

Re: Rental house with no main phone point

SKY1992bf — Fri, 17 Jan 2025 15:50:25 GMT

@PHemns I don't know about the first point but as for the second you can't take out a contract in your name then transfer it to the tenants as sky doesn't allow account ownership changes

Re: Rental house with no main phone point

Chrisee — Fri, 17 Jan 2025 15:58:43 GMT

@PHemns the normal process is for Openreach to re-establish the line as part of an order from a telco like Sky for a broadband service. It is quite routine but can take a whille as often they wont survey the job until the remote activation has failed. Any ISP will want a 24 month contract to take the order so it is better for ghe. New te nant to place the order as you canny transfer a contract.