topic Limited connection in Broadband

Limited connection

MrsBJ — Fri, 17 Jan 2025 12:36:05 GMT

Good afternoon

Sir/madam

I have a problem with the internet connection.

We have only 3 devices conected (2 phones and the tv), i have tried to connect my laptop and tablet but it says limited connection is not working at all.

I need help please.

Loking forward to wearing from you soon.

Re: Limited connection

Tom-W19 — Sat, 18 Jan 2025 12:36:39 GMT

Hi @MrsBJ

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Limited connection

MrsBJ — Sat, 18 Jan 2025 13:48:25 GMT

Thank you for letting me know.