https://helpforum.sky.com/t5/Broadband/Low-broadband-speed/m-p/4883886#M459185 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3467267">@niniancentral</a>&nbsp;If the speed to your hub was below your minimum guaranteed speed then you should be able to make a claim based on that,&nbsp;<A href="https://www.sky.com/help/articles/sky-broadband-speed-guarantee-a" target="_blank">https://www.sky.com/help/articles/sky-broadband-speed-guarantee-a</A></P> Thu, 16 Jan 2025 20:24:58 GMT daveNOS 2025-01-16T20:24:58Z https://helpforum.sky.com/t5/Broadband/Low-broadband-speed/m-p/4883852#M459176 <P>Hi</P><P>I had low broadband speed ( average 4.9) for 23days until the fault was rectified by openreach. My broadband package is 'super fast 35'.</P><P>Am I entitled to compensation?&nbsp; And if so, how do I claim it.</P><P>Many thanks&nbsp;</P> Thu, 16 Jan 2025 19:57:31 GMT https://helpforum.sky.com/t5/Broadband/Low-broadband-speed/m-p/4883852#M459176 niniancentral 2025-01-16T19:57:31Z https://helpforum.sky.com/t5/Broadband/Low-broadband-speed/m-p/4883886#M459185 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3467267">@niniancentral</a>&nbsp;If the speed to your hub was below your minimum guaranteed speed then you should be able to make a claim based on that,&nbsp;<A href="https://www.sky.com/help/articles/sky-broadband-speed-guarantee-a" target="_blank">https://www.sky.com/help/articles/sky-broadband-speed-guarantee-a</A></P> Thu, 16 Jan 2025 20:24:58 GMT https://helpforum.sky.com/t5/Broadband/Low-broadband-speed/m-p/4883886#M459185 daveNOS 2025-01-16T20:24:58Z