topic Re: Cannot connect to on demand or my accountl in Broadband

Cannot connect to on demand or my accountl

Annie123 — Wed, 15 Jan 2025 13:12:51 GMT

It's telling me I have a problem with Internet connection. I have done all suggested things to try and fix with no luck! Cannot see catchup, on demand or any info on my sky.

Re: Cannot connect to on demand or my accountl

Mr+Flibbles+86 — Thu, 16 Jan 2025 10:17:07 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Cannot connect to on demand or my accountl

Tom-W19 — Sun, 19 Jan 2025 08:36:49 GMT

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.