topic Re: Very Bad WiFi in Broadband

Very Bad WiFi

Daljit1 — Wed, 15 Jan 2025 10:53:37 GMT

Our internet is always going in and out, especially when two people are on the broadband (laptop and TV with Netflix), I ran the tests and it's saying it's all ok, but it's definitely very slow and sometimes doesn't work at all. One booster in a hallway within a two room flat so not a huge place.

Re: Very Bad WiFi

Mr+Flibbles+86 — Thu, 16 Jan 2025 10:11:40 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Very Bad WiFi

Tom-W19 — Sun, 19 Jan 2025 08:36:13 GMT

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.