topic Re: Broadband not working again in Broadband

Broadband not working again

Ababee — Thu, 16 Jan 2025 00:51:01 GMT

Almost every day I'm having problems

Re: Broadband not working again

Daniel0210 — Thu, 16 Jan 2025 06:38:49 GMT

At the time of night you've posted it could be essential maintenance taking place which is done overnight to minimise disruption.

Re: Broadband not working again

Djik — Thu, 16 Jan 2025 07:27:09 GMT

It was down yesterday in Keighley. Down since 10 again last night yet service checker says all OK. However local company apps not working properly either so is it maintenance or the fact you can't report an issuenoutside customer service hours?

Re: Broadband not working again

AndyMAN — Thu, 16 Jan 2025 07:31:14 GMT

Having the same issue. Went down at about 10 last night, still not working this AM... Not impressed...

Re: Broadband not working again

Chrisee — Thu, 16 Jan 2025 07:40:04 GMT

@AndyMAN run the service checker in the My Sky app over a mobile connection which will tell you if Sky have been told of an issue affecting your line if it doesn't call them to report the loss of connection lines should be opening now. Scheduled maintenance work will have ceased around 6am or earlier .