https://helpforum.sky.com/t5/Broadband/Im-having-issues-with-internet/m-p/4883038#M458883 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4306589">@OnesieBun</a>&nbsp;<BR />You aren’t contacting Sky Customer Services on here. We are mainly customers trying to help other customers.</P> <P><BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P> Thu, 16 Jan 2025 06:32:15 GMT Daniel0210 2025-01-16T06:32:15Z https://helpforum.sky.com/t5/Broadband/Im-having-issues-with-internet/m-p/4883018#M458880 <P>I know I'm not the only one but I'm in Scotland and I'm having troubles with the internet the status on sky is saying no problems but my internet is cutting off and I was in the middle of watching squid game and I get internet problems like plz fix this <span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span></P> Thu, 16 Jan 2025 04:11:50 GMT https://helpforum.sky.com/t5/Broadband/Im-having-issues-with-internet/m-p/4883018#M458880 OnesieBun 2025-01-16T04:11:50Z https://helpforum.sky.com/t5/Broadband/Im-having-issues-with-internet/m-p/4883038#M458883 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4306589">@OnesieBun</a>&nbsp;<BR />You aren’t contacting Sky Customer Services on here. We are mainly customers trying to help other customers.</P> <P><BR />If you haven’t done it already use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P> Thu, 16 Jan 2025 06:32:15 GMT https://helpforum.sky.com/t5/Broadband/Im-having-issues-with-internet/m-p/4883038#M458883 Daniel0210 2025-01-16T06:32:15Z