https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4882542#M458752 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4306115">@Christopher2012</a>&nbsp;</P> <P>If the LOS light is showing on your hub this means the light down the fibre cable has been lost. It will likely need engineer attention. Does the Sky line test in the My Sky app show anything?</P> Wed, 15 Jan 2025 16:37:50 GMT jamesn123 2025-01-15T16:37:50Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4882528#M458748 Los light is red on open reach box and I can't connect to WiFi? Wed, 15 Jan 2025 16:22:09 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4882528#M458748 Christopher2012 2025-01-15T16:22:09Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4882542#M458752 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4306115">@Christopher2012</a>&nbsp;</P> <P>If the LOS light is showing on your hub this means the light down the fibre cable has been lost. It will likely need engineer attention. Does the Sky line test in the My Sky app show anything?</P> Wed, 15 Jan 2025 16:37:50 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4882542#M458752 jamesn123 2025-01-15T16:37:50Z