https://helpforum.sky.com/t5/Broadband/Router-not-working/m-p/4882019#M458590 <P>Thanks for escalating this. We’ve sent Melissa60 an invite to chat.</P> Wed, 15 Jan 2025 09:59:57 GMT Lisa-P1987 2025-01-15T09:59:57Z https://helpforum.sky.com/t5/Broadband/Router-not-working/m-p/4881670#M458385 <P>My router has no lights on it and my wifi is not working I have pressed and held the rest button numerous times and iv also unplugged it from the wall nothing is working&nbsp;</P> Tue, 14 Jan 2025 21:45:32 GMT https://helpforum.sky.com/t5/Broadband/Router-not-working/m-p/4881670#M458385 Melissa60 2025-01-14T21:45:32Z https://helpforum.sky.com/t5/Broadband/Router-not-working/m-p/4881888#M458547 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4305459">@Melissa60</a>&nbsp;assuming it isnt a dodgy mains supply sounds like your Sky hub has died.&nbsp;I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> Wed, 15 Jan 2025 07:08:40 GMT https://helpforum.sky.com/t5/Broadband/Router-not-working/m-p/4881888#M458547 Chrisee 2025-01-15T07:08:40Z https://helpforum.sky.com/t5/Broadband/Router-not-working/m-p/4882019#M458590 <P>Thanks for escalating this. We’ve sent Melissa60 an invite to chat.</P> Wed, 15 Jan 2025 09:59:57 GMT https://helpforum.sky.com/t5/Broadband/Router-not-working/m-p/4882019#M458590 Lisa-P1987 2025-01-15T09:59:57Z