topic Re: IP address Wrong Geo Location in Broadband

IP address Wrong Geo Location

Christopher1981 — Sun, 12 Jan 2025 09:01:35 GMT

Hello,

We had a planned power outage near Kildare The geo location has been wrong since power came back.

TuneIn (radio) won't work with local stations

I know the problem I just don't know how to fix it

Can someone tell me how this can be fixed?

Thanks

Re: IP address Wrong Geo Location

Mr+Flibbles+86 — Mon, 13 Jan 2025 10:22:06 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: IP address Wrong Geo Location

Christopher1981 — Wed, 15 Jan 2025 06:40:11 GMT

Hello there

Could you please ask someone to contact me today. They contacted me once yesterday but they didn't reply then. Thank you!

Re: IP address Wrong Geo Location

Christopher1981 — Wed, 15 Jan 2025 06:42:47 GMT

It seems to be fixed now actually

Re: IP address Wrong Geo Location

Lisa-P1987 — Wed, 15 Jan 2025 11:07:39 GMT

Thanks for updating us 🙂