topic Re: Linking sky broadband to smart tv in Broadband

Linking sky broadband to smart tv

Glenridding2018 — Sun, 08 Dec 2024 19:18:30 GMT

We just changed over to sky got the inter on molib phone are content OK but now we are struggling to link our Samsung smart tv to the Internet we turn it on and off and still nothing.

Re: Linking sky broadband to smart tv

caesarome — Sun, 08 Dec 2024 19:42:18 GMT

@Glenridding2018 wrote:

but now we are struggling to link our Samsung smart tv to the Internet we turn it on and off and still nothing.

You would need to set it up again as if it was new so go to it's network settings and have it connect to your Sky Wifi name.

Re: Linking sky broadband to smart tv

TimmyBGood — Sun, 08 Dec 2024 21:18:35 GMT

@Glenridding2018

1 On your TV, navigate to and select Menu.
2 Select Settings, and then select All Settings.
3 Select Connection.
4 Select Network, and then select Reset Network.
5 You will be asked if you want to reset the network settings. Select Reset.
6 Once your network is reset, select Network Settings to set up your connection again.

https://www.samsung.com/latin_en/support/tv-audio-video/solving-wi-fi-connection-issues-on-your-samsung-tv/

Re: Linking sky broadband to smart tv

TimmyBGood — Sun, 08 Dec 2024 21:20:09 GMT

@Glenridding2018

With a white Max Hub you may need to reduce the wireless security level from WPA3-T to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.

Re: Linking sky broadband to smart tv

Jking3 — Tue, 14 Jan 2025 16:51:42 GMT

Hi, I did this and it worked - thanks for posting.

can I put the security settings back on WPA3-T once the tv is connected or does it have to stay on WPA2 permentantly?

thanks

Re: Linking sky broadband to smart tv

jamesn123 — Tue, 14 Jan 2025 17:10:21 GMT

@Jking3

Likely needs to stay on WPA2 as the TV will authenticate every time its switched on

Re: Linking sky broadband to smart tv

Jking3 — Tue, 14 Jan 2025 17:12:17 GMT

Thank you so much 🙏