topic Re: Broadband not working in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4880577#M458008 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304444">@Juliefff</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 13 Jan 2025 22:28:16 GMT caesarome 2025-01-13T22:28:16Z Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4880517#M457991 <P>I have reset my broadband twice still not working&nbsp;</P> Mon, 13 Jan 2025 20:58:27 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4880517#M457991 Juliefff 2025-01-13T20:58:27Z Re: Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4880577#M458008 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304444">@Juliefff</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 13 Jan 2025 22:28:16 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4880577#M458008 caesarome 2025-01-13T22:28:16Z