https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4880267#M457933 <P>The tv internet is not stable it keeps on disconnecting today the whole day</P> Mon, 13 Jan 2025 17:06:15 GMT Faithkihembe 2025-01-13T17:06:15Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4880267#M457933 <P>The tv internet is not stable it keeps on disconnecting today the whole day</P> Mon, 13 Jan 2025 17:06:15 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4880267#M457933 Faithkihembe 2025-01-13T17:06:15Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4880344#M457958 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304217">@Faithkihembe</a>&nbsp;wrote:<BR /><P>The tv internet is not stable it keeps on disconnecting today the whole day</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304217">@Faithkihembe</a>&nbsp;</P><P>Firstly check if there are any outages in your area using following link.<BR /><BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR /><BR />If this shows no issues you could try running the line test at the following link.<BR /><BR /><BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 13 Jan 2025 18:09:05 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4880344#M457958 Doc5907 2025-01-13T18:09:05Z