topic Android connects to WiFi but no Internet in Broadband

Android connects to WiFi but no Internet

kpnuts1 — Mon, 13 Jan 2025 15:57:03 GMT

My phone and ipad connect to the hub with Internet but one of my android tablets connects to WiFi but no Internet. Also tablet will not connect automatically to the sky hub. None of my smart plugs of various makes will recognise the hub.

Re: Android connects to WiFi but no Internet

jamesn123 — Tue, 14 Jan 2025 10:50:58 GMT

Hi @kpnuts1

What make & model is your Andriod tablet?

Re: Android connects to WiFi but no Internet

Mr+Flibbles+86 — Tue, 14 Jan 2025 10:51:16 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Android connects to WiFi but no Internet

Lisa-P1987 — Thu, 16 Jan 2025 11:19:12 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks