https://helpforum.sky.com/t5/Broadband/Cannot-access-My5-content-IP-address-issue/m-p/4880145#M457918 <P><SPAN class="">Discussion topic: </SPAN>My5 say my IP addess is incorrect, and am outside the UK. but I'm in the UK! Cannot stream any My5 programmes, on any device. Have tried switching off router, phones, TVs, My5 app, with no success. Keep getting same error message. Thought I would give Sky tech team a chance.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1951.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/107031i1370BE971841272E/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1951.jpeg" alt="IMG_1951.jpeg" /></span></P><P> </P> Mon, 13 Jan 2025 15:13:34 GMT 3951+col 2025-01-13T15:13:34Z https://helpforum.sky.com/t5/Broadband/Cannot-access-My5-content-IP-address-issue/m-p/4880145#M457918 <P><SPAN class="">Discussion topic: </SPAN>My5 say my IP addess is incorrect, and am outside the UK. but I'm in the UK! Cannot stream any My5 programmes, on any device. Have tried switching off router, phones, TVs, My5 app, with no success. Keep getting same error message. Thought I would give Sky tech team a chance.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1951.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/107031i1370BE971841272E/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1951.jpeg" alt="IMG_1951.jpeg" /></span></P><P> </P> Mon, 13 Jan 2025 15:13:34 GMT https://helpforum.sky.com/t5/Broadband/Cannot-access-My5-content-IP-address-issue/m-p/4880145#M457918 3951+col 2025-01-13T15:13:34Z https://helpforum.sky.com/t5/Broadband/Cannot-access-My5-content-IP-address-issue/m-p/4880905#M458133 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2123115">@3951+col</a>&nbsp;</P> <P>YOu would need to unplug the router for about 30mins-1hr to get a new public IP.&nbsp;</P> Tue, 14 Jan 2025 10:48:30 GMT https://helpforum.sky.com/t5/Broadband/Cannot-access-My5-content-IP-address-issue/m-p/4880905#M458133 jamesn123 2025-01-14T10:48:30Z