topic Re: Not able to watch smart tv in Broadband

Not able to watch smart tv

Vic-s — Sun, 12 Jan 2025 10:24:03 GMT

I can't even watch tv! There are 2 mobile phones, an Alexa and 3 smart tvs. It says I have good connection however I'm unable to watch tv?

Re: Not able to watch smart tv

Mr+Flibbles+86 — Mon, 13 Jan 2025 10:23:26 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Not able to watch smart tv

Lisa-P1987 — Wed, 15 Jan 2025 10:15:07 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks