topic Re: Internet keeps dropping on devices in Broadband

Internet keeps dropping on devices

Kat771 — Sat, 11 Jan 2025 22:41:54 GMT

Just had sky broadband installed and it keeps dropping out from all devices , i have ran a broadband test and it says everything is all good ,Cant keep doing this as work from home . I have been reading that other people are having the same issue. I have the sky max hub on full fibre 500

Re: Internet keeps dropping on devices

Mr+Flibbles+86 — Mon, 13 Jan 2025 10:12:27 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet keeps dropping on devices

Lisa-P1987 — Wed, 15 Jan 2025 10:14:55 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks