topic Bad wifi signal in Broadband

Bad wifi signal

KeithMB — Sun, 12 Jan 2025 18:11:56 GMT

My wifi signal is not what it should be. My wife cannot connect to many websites on her laptop and the response I get on my laptop is no t great

Re: Bad wifi signal

Lisa-P1987 — Mon, 13 Jan 2025 11:09:14 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Bad wifi signal

KeithMB — Mon, 13 Jan 2025 11:53:20 GMT

Hi Lisa.

One of your engineers is attending tomorrow morning..

Regards,

Keith

Re: Bad wifi signal

Lisa-P1987 — Mon, 13 Jan 2025 11:56:31 GMT

Thanks for updating us @KeithMB Will close the chat invite for now 🙂