https://helpforum.sky.com/t5/Broadband/I-have-an-account-specific-question-and-can-t-speak-to-anykbe/m-p/4879102#M457663 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4303195">@ChrisR4</a>&nbsp; Because openreach needs a minimum lead time of two weeks to prepare the connections sky has no control over this&nbsp;</P><P>&nbsp;</P><P>you can ask sky about the possibility of a credit for time without service once you are connected&nbsp;</P> Sun, 12 Jan 2025 13:41:40 GMT SKY1992bf 2025-01-12T13:41:40Z https://helpforum.sky.com/t5/Broadband/I-have-an-account-specific-question-and-can-t-speak-to-anykbe/m-p/4879085#M457655 <P>I am moving home next week. Have given the dates so why do I have to wait an extra week to get connected. There's no reason. Am I being charged for that week as well</P> Sun, 12 Jan 2025 13:24:25 GMT https://helpforum.sky.com/t5/Broadband/I-have-an-account-specific-question-and-can-t-speak-to-anykbe/m-p/4879085#M457655 ChrisR4 2025-01-12T13:24:25Z https://helpforum.sky.com/t5/Broadband/I-have-an-account-specific-question-and-can-t-speak-to-anykbe/m-p/4879102#M457663 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4303195">@ChrisR4</a>&nbsp; Because openreach needs a minimum lead time of two weeks to prepare the connections sky has no control over this&nbsp;</P><P>&nbsp;</P><P>you can ask sky about the possibility of a credit for time without service once you are connected&nbsp;</P> Sun, 12 Jan 2025 13:41:40 GMT https://helpforum.sky.com/t5/Broadband/I-have-an-account-specific-question-and-can-t-speak-to-anykbe/m-p/4879102#M457663 SKY1992bf 2025-01-12T13:41:40Z https://helpforum.sky.com/t5/Broadband/I-have-an-account-specific-question-and-can-t-speak-to-anykbe/m-p/4879105#M457665 <P>Thank you</P> Sun, 12 Jan 2025 13:45:32 GMT https://helpforum.sky.com/t5/Broadband/I-have-an-account-specific-question-and-can-t-speak-to-anykbe/m-p/4879105#M457665 ChrisR4 2025-01-12T13:45:32Z