topic Re: WIFI Drops in Broadband

WIFI Drops

MM1424 — Sun, 12 Jan 2025 13:12:41 GMT

My home wife drops at 3am to 5.45am everyday

Re: WIFI Drops

cookiemonsteruk — Sun, 12 Jan 2025 13:18:50 GMT

@MM1424

Do you have sky q?

Re: WIFI Drops

MM1424 — Sun, 12 Jan 2025 13:19:58 GMT

yes I do

Re: WIFI Drops

cookiemonsteruk — Sun, 12 Jan 2025 13:22:13 GMT

@MM1424

That would suggest the sky q eco mode may have to be changed

Follow the steps below and change eco mode to none

https://www.sky.com/help/articles/using-the-standby-settings#:~:text=Eco%20or%20Active.-,Eco,any%20scheduled%20recordings%20are%20complete.

Re: WIFI Drops

MM1424 — Sun, 12 Jan 2025 13:59:16 GMT

The setting was on Eco.
I have changed it to active.
Will monitor tonight and see if the WiFi goes offline.

thank you so much for helping me.
much grateful 🙏

Re: WIFI Drops

cookiemonsteruk — Sun, 12 Jan 2025 14:04:26 GMT

@MM1424

@MM1424 wrote:

The setting was on Eco.
I have changed it to active.
Will monitor tonight and see if the WiFi goes offline.

thank you so much for helping me.
much grateful 🙏

@MM1424

Hopefully that works 👍