Wifi slow and not connecting

sky479 — Sat, 11 Jan 2025 12:44:06 GMT

Ive run a system test, all systems showing good. However wifi connection very very slow for last 4 weeks and sometimrs not at all. Constantly having to revert to mobile data, which has now run out with mobile provider ( 3 ).

Iam paying £155 per month for Sky Tv, broadband and home telephone. I do not want to pay more to increase my monthly data with mobile provider. Ive been a sky customer for 30+ years. Whats going on ?

Re: Wifi slow and not connecting

Greenfingers001 — Sun, 12 Jan 2025 11:26:43 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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Wifi slow and not connecting

Re: Wifi slow and not connecting