topic Re: No wifi in Broadband

No wifi

Lynsey539 — Sat, 11 Jan 2025 09:11:40 GMT

WiFi doesn't seem to be working??

Re: No wifi

Ian3710 — Sat, 11 Jan 2025 09:38:19 GMT

Hi mine was working night and know doesn't. Says there is a outage in area

Re: No wifi

DRUSSELL — Sat, 11 Jan 2025 09:51:01 GMT

Mine is also not working

Re: No wifi

caesarome — Sat, 11 Jan 2025 10:14:00 GMT

The first thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No wifi

DRUSSELL — Sat, 11 Jan 2025 10:41:54 GMT

Thanks. Done all that. Apparently an issue at local telephone exchange