https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4877282#M457149 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301521">@Sid5483</a>&nbsp;</P> <P>&nbsp;</P> <P>You'll need to persist with logging a fault with Sky for a probable hardware swapout, but note that using domestic broadband for work or security purposes brings no additional priority in response time: a fault logging today (Friday) starts the Openreach two days to fix <STRONG>target</STRONG> window on Monday morning.</P> Fri, 10 Jan 2025 12:29:20 GMT TimmyBGood 2025-01-10T12:29:20Z https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4877231#M457131 <P>Hi there I've a problem with my router and nothing is fixing it , the last few days the router Ethernet ports have all failed and I've no WiFi up stairs at all , I've done a full reset , powered down completely, changed all cables and still won't work I'm desperate to get it on as we've lost all security cameras and none of the pcs will now work for business too&nbsp;</P> Fri, 10 Jan 2025 11:12:53 GMT https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4877231#M457131 Sid5483 2025-01-10T11:12:53Z https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4877282#M457149 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301521">@Sid5483</a>&nbsp;</P> <P>&nbsp;</P> <P>You'll need to persist with logging a fault with Sky for a probable hardware swapout, but note that using domestic broadband for work or security purposes brings no additional priority in response time: a fault logging today (Friday) starts the Openreach two days to fix <STRONG>target</STRONG> window on Monday morning.</P> Fri, 10 Jan 2025 12:29:20 GMT https://helpforum.sky.com/t5/Broadband/Router-fault/m-p/4877282#M457149 TimmyBGood 2025-01-10T12:29:20Z