https://helpforum.sky.com/t5/Broadband/Issues-with-connecting-internet/m-p/4877079#M457066 <P>Internet is not connecting</P> Fri, 10 Jan 2025 08:56:02 GMT Dharma1 2025-01-10T08:56:02Z https://helpforum.sky.com/t5/Broadband/Issues-with-connecting-internet/m-p/4877079#M457066 <P>Internet is not connecting</P> Fri, 10 Jan 2025 08:56:02 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-connecting-internet/m-p/4877079#M457066 Dharma1 2025-01-10T08:56:02Z https://helpforum.sky.com/t5/Broadband/Issues-with-connecting-internet/m-p/4877165#M457100 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301398">@Dharma1</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 10 Jan 2025 10:23:15 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-connecting-internet/m-p/4877165#M457100 caesarome 2025-01-10T10:23:15Z