topic Re: Can’t turn off sky shield in Broadband

Can’t turn off sky shield

funbobby — Thu, 09 Jan 2025 18:22:19 GMT

Recently gone to sky broadband but can't turn off sky shield or amend anything on the app, literally just won't let me do anything?

Re: Can’t turn off sky shield

caesarome — Thu, 09 Jan 2025 19:41:34 GMT

@funbobby

Can you do anything via here instead:

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

Re: Can’t turn off sky shield

funbobby — Thu, 09 Jan 2025 19:52:48 GMT

No , ironically the page won't load for me !

Re: Can’t turn off sky shield

funbobby — Thu, 09 Jan 2025 20:22:06 GMT

Managed to get it load , same thing, I have 2 options which are on or off or limit the times it is turned off but when I select either nothing happens.