https://helpforum.sky.com/t5/Broadband/No-internet-BT42/m-p/4876408#M456897 <P>No internet at home in BT42 area Northern Ireland. Any idea when we will be back online please</P> Thu, 09 Jan 2025 14:37:15 GMT Ian8368 2025-01-09T14:37:15Z https://helpforum.sky.com/t5/Broadband/No-internet-BT42/m-p/4876408#M456897 <P>No internet at home in BT42 area Northern Ireland. Any idea when we will be back online please</P> Thu, 09 Jan 2025 14:37:15 GMT https://helpforum.sky.com/t5/Broadband/No-internet-BT42/m-p/4876408#M456897 Ian8368 2025-01-09T14:37:15Z https://helpforum.sky.com/t5/Broadband/No-internet-BT42/m-p/4876411#M456898 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4300825">@Ian8368</a>&nbsp; This is ac ustomer helps customer community and as such we have no timescales when the service will be back on assuming it's an outage.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 09 Jan 2025 14:38:48 GMT https://helpforum.sky.com/t5/Broadband/No-internet-BT42/m-p/4876411#M456898 GD1 2025-01-09T14:38:48Z