topic Re: Proxy or unblocker in Broadband

Proxy or unblocker

Jp82 — Mon, 06 Jan 2025 09:42:42 GMT

So I'm having issues with netflix. When I am on WiFi some shows are not available which are available on my phones network (02) I down load the series I want to watch and the log back on to WiFi and I get a message saying the network (sky) is using a proxy or unblocker. Not sure why, as I don't have a VPN on my phone, never had one. Weird that works fine on phone network but not sky wifi

Re: Proxy or unblocker

Tom-W19 — Tue, 07 Jan 2025 08:47:09 GMT

Hi @Jp82

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Proxy or unblocker

Lisa-P1987 — Thu, 09 Jan 2025 12:32:06 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks