topic Sky Router in Broadband

Sky Router

Syed+Mustafa+Ali — Thu, 09 Jan 2025 11:04:20 GMT

To whom it may concern,

Hi, all, Since yesterday, my router kept losing connection to the internet (approx every 1 - 2 min) after every 1 hour. I am not sure what is happening with Sky but this is really annoying.

Re: Sky Router

jamesn123 — Thu, 09 Jan 2025 12:29:10 GMT

@Syed+Mustafa+Ali

Is there anything showing on the line test if you run it?

Re: Sky Router

Syed+Mustafa+Ali — Thu, 09 Jan 2025 12:59:52 GMT

No, everything is green when i run diagnostics tool

Re: Sky Router

jamesn123 — Thu, 09 Jan 2025 13:15:03 GMT

@Syed+Mustafa+Ali

I've escalated your post to Sky, look out for a message on the forum.

Re: Sky Router

Tom-W19 — Thu, 09 Jan 2025 13:38:22 GMT

Thanks for escalating. We've sent an invite to @Syed+Mustafa+Ali.