https://helpforum.sky.com/t5/Broadband/Simona-Grundzova/m-p/4875333#M456596 <P>My Internet is not working</P> Wed, 08 Jan 2025 14:02:02 GMT Leonel0908 2025-01-08T14:02:02Z https://helpforum.sky.com/t5/Broadband/Simona-Grundzova/m-p/4875333#M456596 <P>My Internet is not working</P> Wed, 08 Jan 2025 14:02:02 GMT https://helpforum.sky.com/t5/Broadband/Simona-Grundzova/m-p/4875333#M456596 Leonel0908 2025-01-08T14:02:02Z https://helpforum.sky.com/t5/Broadband/Simona-Grundzova/m-p/4875348#M456599 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299938">@Leonel0908</a>&nbsp;<BR />Use the below link to check to see if there are any outages nearby <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P> Wed, 08 Jan 2025 14:14:22 GMT https://helpforum.sky.com/t5/Broadband/Simona-Grundzova/m-p/4875348#M456599 Daniel0210 2025-01-08T14:14:22Z