https://helpforum.sky.com/t5/Broadband/I-have-no-Internet-connection/m-p/4874969#M456479 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299649">@Simm124</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 08 Jan 2025 09:59:47 GMT GD1 2025-01-08T09:59:47Z https://helpforum.sky.com/t5/Broadband/I-have-no-Internet-connection/m-p/4874965#M456477 <P>I have no Internet connection I've tried to do reset but there is nothing happening. I'll try to connect using my password. I'm not sure if I've used the right password but it's still not connecting. Please advise</P> Wed, 08 Jan 2025 09:56:29 GMT https://helpforum.sky.com/t5/Broadband/I-have-no-Internet-connection/m-p/4874965#M456477 Simm124 2025-01-08T09:56:29Z https://helpforum.sky.com/t5/Broadband/I-have-no-Internet-connection/m-p/4874969#M456479 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299649">@Simm124</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 08 Jan 2025 09:59:47 GMT https://helpforum.sky.com/t5/Broadband/I-have-no-Internet-connection/m-p/4874969#M456479 GD1 2025-01-08T09:59:47Z