topic Re: No internet in Broadband

No internet

kay84 — Wed, 08 Jan 2025 00:06:22 GMT

Service checker says "There's an outage in your area. We're working on getting you back up and running. It usually takes a couple of days to fix things like this but might be sooner."

Can it really take Sky 'a couple of days' to resolve this? I work from home so can't be without broadband for this long. Can't find anything online about outages in my area either.

Re: No internet

AamirM12345 — Wed, 08 Jan 2025 00:34:15 GMT

What area are you in? I am also having issues where my Sky WiFi Hub is flashing green.

Re: No internet

Connor47 — Wed, 08 Jan 2025 00:35:49 GMT

Lincolnshire - same issue

Re: No internet

AamirM12345 — Wed, 08 Jan 2025 00:37:22 GMT

I'm in Derbyshire, it seems to have only lasted for around 20mins or so. The box is now showing the white light and connection is back up and running.

Re: No internet

kay84 — Mon, 20 Jan 2025 23:31:12 GMT

Signal continues to be poor - goes for a while working ok then cuts out every 30 seconds for a bit. Seems to be worse in the evenings but not just at peak time. Currently cutting out so much that I can't even load the Sky website to do a signal test!