topic Re: WiFi keeps dropping in Broadband

WiFi keeps dropping

Jo1101 — Tue, 07 Jan 2025 15:20:24 GMT

Hello,

My WIFI keeps dropping over the past few days. This isn't helpful since I work from home and it is vital that I have WIFI which im

currently paying you for.

I have had nothing but issues since I have joined Sky so I'm wondering if I have chosen the right provider.

I was also offered a free movie on Sky VIP but I can't access that benefit so guess that was also a lie.

Thanks

jamesn123 — Tue, 07 Jan 2025 17:04:28 GMT

Is it all devices or just your work device? Do any lights on your hub change?

Jo1101 — Tue, 07 Jan 2025 17:45:50 GMT

All of the lights go orange and all my devices drop off the internet.

simplesi73 — Tue, 07 Jan 2025 18:34:34 GMT

Same here its not good.

a5hle1gh — Tue, 07 Jan 2025 20:26:43 GMT

Mine too. At least once a day, usually in the evening. Sky say there are no problems ???