https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4874471#M456336 <P>Did all the tests and rebooted but still not working from Thursday 2nd January.&nbsp; It's affecting my work as work from home&nbsp;</P> Tue, 07 Jan 2025 17:29:23 GMT PC28CAM_ 2025-01-07T17:29:23Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4874471#M456336 <P>Did all the tests and rebooted but still not working from Thursday 2nd January.&nbsp; It's affecting my work as work from home&nbsp;</P> Tue, 07 Jan 2025 17:29:23 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4874471#M456336 PC28CAM_ 2025-01-07T17:29:23Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4874473#M456338 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299208">@PC28CAM_</a>&nbsp;<BR />The first thing to do is check to see if there are any outages nearby via this link <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P> <P>&nbsp;</P> <P>Remember as Sky Broadband is a domestic service wfh brings no additional benefits in terms of repair times.&nbsp;</P> Tue, 07 Jan 2025 17:38:55 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4874473#M456338 Daniel0210 2025-01-07T17:38:55Z