topic Re: Wifi keeps disconnecting in Broadband

Wifi keeps disconnecting

VickyMBel — Tue, 07 Jan 2025 15:50:45 GMT

Every day since getting fibre wifi goes down

jamesn123 — Tue, 07 Jan 2025 17:01:35 GMT

In what way does it go down? Do any lights on the hub change? Have you run the line test in the My Sky app?

VickyMBel — Tue, 07 Jan 2025 17:28:04 GMT

The router internet light turns orange I have to unplug everything to get it working it has been every day since getting fibre about three months ago

jamesn123 — Tue, 07 Jan 2025 17:32:04 GMT

That certainly sounds like a fault. I've escalated your post to Sky, look out for a message on the forum.

Tom-W19 — Wed, 08 Jan 2025 09:08:21 GMT

Thanks for escalating. We've sent an invite to @VickyMBel.