Poor WiFi

Mick270457 — Tue, 07 Jan 2025 13:32:33 GMT

Moved home, new sky system installed. WiFi is too poor in office and bedrooms to connect to computer and tvs? What do I do?

Re: Poor WiFi

TimmyBGood — Tue, 07 Jan 2025 13:39:49 GMT

@Mick270457

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

topic Re: Poor WiFi in Broadband

Poor WiFi

Re: Poor WiFi