topic I need help in Broadband

I need help

In2 — Mon, 06 Jan 2025 19:04:51 GMT

My Wi-Fi address is wrong, the mould arrived at a wrong address and I need it to be changed because the technician is coming on 08/01/2025 to install

I replied to your email saying that my address was 35 Wilson Avenue and you put 13 Wilson Avenue

Re: I need help

GD1 — Mon, 06 Jan 2025 19:44:59 GMT

@In2 You'll need to call Sky as we are customers here.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: I need help

Daniel0210 — Mon, 06 Jan 2025 19:47:37 GMT

@In2

Your image was rejected due to personal information such as addresses shown on there.