topic Re: Buffering / pixelated in Broadband

Buffering / pixelated

SCEPTRE10 — Sat, 04 Jan 2025 19:09:53 GMT

More and ore frequently my live sky channels are flickering/ pixelating and not able to watch much. Also my broadband buffers especially in the evenings.

Re: Buffering / pixelated

TimmyBGood — Sat, 04 Jan 2025 22:51:23 GMT

@SCEPTRE10 wrote:
More and ore frequently my live sky channels are flickering/ pixelating and not able to watch much.

On which Sky television platform? Live television on Sky+ HD and Sky Q arrives over the dish, not the internet connection.

Re: Buffering / pixelated

SCEPTRE10 — Mon, 06 Jan 2025 09:40:08 GMT

Sky Q. Communal dish would that be the cause?

Re: Buffering / pixelated

Doc5907 — Mon, 06 Jan 2025 14:14:46 GMT

@SCEPTRE10 wrote:
Sky Q. Communal dish would that be the cause?

@SCEPTRE10

Yes your issue would most likely be your communal TV system and not your broadband so you would need to call Sky and explain this. Its likely if an engineer (a Sky MDU engineer) visit is required you would need to get permission from your housing management who look after these systems.

Re: Buffering / pixelated

SCEPTRE10 — Mon, 06 Jan 2025 14:16:46 GMT

OK. Many thanks.