https://helpforum.sky.com/t5/Broadband/no-internet-6-January-2025/m-p/4872959#M455856 <P>thank you - there is an outage so hopefully it will be resolved soon</P> Mon, 06 Jan 2025 11:33:16 GMT royalb20 2025-01-06T11:33:16Z https://helpforum.sky.com/t5/Broadband/no-internet-6-January-2025/m-p/4872904#M455836 <P>Hi - no internet . Sky hub green light on wifi and power but orange on the other- have followed all diagnostic repairs instructions but nothing happening</P> Mon, 06 Jan 2025 11:01:21 GMT https://helpforum.sky.com/t5/Broadband/no-internet-6-January-2025/m-p/4872904#M455836 royalb20 2025-01-06T11:01:21Z https://helpforum.sky.com/t5/Broadband/no-internet-6-January-2025/m-p/4872905#M455837 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4297722">@royalb20</a>&nbsp;<BR />The first thing to do is check to see if there are any outages nearby via this link <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />(This should determine if there's an identified fault affecting multiple households)<BR /><BR />If there aren't any then try running the line test here <BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P> Mon, 06 Jan 2025 11:04:04 GMT https://helpforum.sky.com/t5/Broadband/no-internet-6-January-2025/m-p/4872905#M455837 Daniel0210 2025-01-06T11:04:04Z https://helpforum.sky.com/t5/Broadband/no-internet-6-January-2025/m-p/4872959#M455856 <P>thank you - there is an outage so hopefully it will be resolved soon</P> Mon, 06 Jan 2025 11:33:16 GMT https://helpforum.sky.com/t5/Broadband/no-internet-6-January-2025/m-p/4872959#M455856 royalb20 2025-01-06T11:33:16Z