topic Re: Wi-Fi calling IPhone 15 pro 18.2 in Broadband

Wi-Fi calling IPhone 15 pro 18.2

Gryff11 — Sun, 29 Dec 2024 16:26:07 GMT

Is there an issue with Wi-Fi calling latest iPhone upgrade mine and everyone in household has stopped working?

Re: Wi-Fi calling IPhone 15 pro 18.2

Addie15 — Mon, 30 Dec 2024 08:33:23 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wi-Fi calling IPhone 15 pro 18.2

Ekim18 — Wed, 01 Jan 2025 21:47:20 GMT

Hi Addie 15,

was there any update on a reply from sky regarding the issues with ios18.2 and wifi calling in regards to any solution to the problem? Ive been in contact with sky and a customer service person requested i changed my hub security from default (3) to (2). This has not made any difference. The problem i have is receiving and making calls with wifi calling turned ON on my phone. When wifi calling is off all is good except when indoors as cellular signal is not the best and fluctuates between no signal and just one bar of signal!! Thanks

Re: Wi-Fi calling IPhone 15 pro 18.2

Gryff11 — Thu, 02 Jan 2025 08:31:40 GMT

Ive been onto Three, Sky and Apple latter no point in the end ive bought Skype package.

very poor support based in Snowdonia wifi calling is our only method of making calls. Sky wanted £16 per month for calls plus charges Skype only wanted £3 including 400 minutes 👍

Re: Wi-Fi calling IPhone 15 pro 18.2

SamRose — Sun, 05 Jan 2025 15:52:56 GMT

Me and my partner have the same issue with IOS 18.2 and we rely on wifi calling as we have no service where we live i have tried everything that has been suggested on many forums and am now very stuck. Does seem to be an issue with IOS 18.2 on sky broadband

Re: Wi-Fi calling IPhone 15 pro 18.2

Tom-W19 — Mon, 06 Jan 2025 09:16:50 GMT

Hi @SamRose

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147