topic No internet for a month in Broadband https://helpforum.sky.com/t5/Broadband/No-internet-for-a-month/m-p/4871311#M455406 <P>My internet went down on 3rd December 24, numerous phone calls to sky and openreach engineers out 4 times to say the issue was with sky and their technical team! I have had to keep calling to find out any updates myself on a regular basis no update from sky at all! Extremely disappointed at their customer services although they have compensated me £15 but then taken £30 on a DD for services they have not provided. Am I within my rights to cancel my contract? I just don't feel they are looking into resolving this at all!</P> Sat, 04 Jan 2025 20:41:25 GMT Topcat65 2025-01-04T20:41:25Z No internet for a month https://helpforum.sky.com/t5/Broadband/No-internet-for-a-month/m-p/4871311#M455406 <P>My internet went down on 3rd December 24, numerous phone calls to sky and openreach engineers out 4 times to say the issue was with sky and their technical team! I have had to keep calling to find out any updates myself on a regular basis no update from sky at all! Extremely disappointed at their customer services although they have compensated me £15 but then taken £30 on a DD for services they have not provided. Am I within my rights to cancel my contract? I just don't feel they are looking into resolving this at all!</P> Sat, 04 Jan 2025 20:41:25 GMT https://helpforum.sky.com/t5/Broadband/No-internet-for-a-month/m-p/4871311#M455406 Topcat65 2025-01-04T20:41:25Z Re: No internet for a month https://helpforum.sky.com/t5/Broadband/No-internet-for-a-month/m-p/4871850#M455546 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 05 Jan 2025 12:28:04 GMT https://helpforum.sky.com/t5/Broadband/No-internet-for-a-month/m-p/4871850#M455546 Mr+Flibbles+86 2025-01-05T12:28:04Z Re: No internet for a month https://helpforum.sky.com/t5/Broadband/No-internet-for-a-month/m-p/4871882#M455560 <P>Thank you&nbsp;</P> Sun, 05 Jan 2025 12:47:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet-for-a-month/m-p/4871882#M455560 Topcat65 2025-01-05T12:47:51Z