topic Re: Back bedroom struggles with WiFi connection in Broadband

Back bedroom struggles with WiFi connection

Julie+Lawson — Thu, 02 Jan 2025 21:38:07 GMT

The back bedroom struggles with wifi connection

Re: Back bedroom struggles with WiFi connection

Chrisee — Thu, 02 Jan 2025 21:44:48 GMT

@Julie+Lawson in many homes a single wifi router cannot provide sufficent signal to have usable wifi in every room. Alot depends on the layout of your home and how it is built but assuming your hub is in the best position possible which is out in the open on a surface like a table or shelf tge solution is getting extra kiy.

Sky will sell you a bundle called WiFi Max which can provide up to 3 WiFi extenders see https://www.sky.com/help/articles/sky-wifi-max or you can buy onecof the third party solutions and use that instead of the Sky hub's wifi.

Re: Back bedroom struggles with WiFi connection

Julie+Lawson — Sat, 04 Jan 2025 09:04:58 GMT

How can I get an enhancer hub

Re: Back bedroom struggles with WiFi connection

TimmyBGood — Sat, 04 Jan 2025 09:16:45 GMT

@Julie+Lawson

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

Re: Back bedroom struggles with WiFi connection

Julie+Lawson — Sat, 04 Jan 2025 10:31:58 GMT

I would like a booster box if possible