topic Broadband issues daily in Broadband

Broadband issues daily

Icewolf83 — Sat, 04 Jan 2025 08:00:42 GMT

For over a week now my broadban had been cutting off. I check online on my sky and it says everything is fine. This happens daily and not only does it affect browsing it also affects my sky puk which is wifi dependent. Does anyone else have this problem? Seriously annoying they take full payment but i get a shoddy service

Re: Broadband issues daily

Chrisee — Sat, 04 Jan 2025 09:24:12 GMT

@Icewolf83 it is quite a common issue with partial fibre connections during periods after bad weather. You can raise it with Sky but whether Openreach will do anything depends on the number of line drops and whather the automatic kit managing hhe line has reached the limit trying to stabilise the line. You will find this an issue thst affects all isps stull ising yhe copper network. Full fibre is much more reliable.

Re: Broadband issues daily

Icewolf83 — Sat, 04 Jan 2025 09:57:26 GMT

Thankyou for your reply, unfortunately im already on full fibre and no upgrades are available. Hopefully it starts to improve.

Re: Broadband issues daily

TimmyBGood — Sat, 04 Jan 2025 10:20:17 GMT

@Icewolf83

FTTP should be entirely stable, so there's a fault somewhere: improvement is unlikely unless this is proactively addressed.