https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4870373#M455152 <P>The broadband is not working properly. This needed poked at asap as we are needing to use our phone data to access the internet properly&nbsp;</P> Fri, 03 Jan 2025 20:31:33 GMT Juliew535 2025-01-03T20:31:33Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4870373#M455152 <P>The broadband is not working properly. This needed poked at asap as we are needing to use our phone data to access the internet properly&nbsp;</P> Fri, 03 Jan 2025 20:31:33 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4870373#M455152 Juliew535 2025-01-03T20:31:33Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4870457#M455168 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4295569">@Juliew535</a>&nbsp;</P> <P>Try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 03 Jan 2025 22:37:44 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4870457#M455168 caesarome 2025-01-03T22:37:44Z