https://helpforum.sky.com/t5/Broadband/My-broadband-is-not-working/m-p/4869833#M455004 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294982">@Sarah392</a>&nbsp; This is a customer helps customer community, we can't check for you.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 03 Jan 2025 12:10:53 GMT GD1 2025-01-03T12:10:53Z https://helpforum.sky.com/t5/Broadband/My-broadband-is-not-working/m-p/4869826#M455002 <P>It cuts out every 5 minutes. Please check&nbsp;</P> Fri, 03 Jan 2025 12:06:11 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-is-not-working/m-p/4869826#M455002 Sarah392 2025-01-03T12:06:11Z https://helpforum.sky.com/t5/Broadband/My-broadband-is-not-working/m-p/4869833#M455004 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294982">@Sarah392</a>&nbsp; This is a customer helps customer community, we can't check for you.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 03 Jan 2025 12:10:53 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-is-not-working/m-p/4869833#M455004 GD1 2025-01-03T12:10:53Z